How does e-governance make services reliable and effective for citizens? Illustrate with examples.

Question

Accepted Answer

e-Governance provides government services online, making them faster, more transparent, and accessible without visiting government offices physically. For example, citizens can check SEE exam results online, fill passport application forms, or pay electricity and water bills through apps, saving time and reducing corruption through transparent digital records. This makes services more reliable because they are available anytime and processed faster than manual paperwork.